Privacy Policy

Jurassic Clean Solutions Ltd. ("the Company," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us in connection with our cleaning services.

1. Information We Collect.

1.1 Personal Information. We may collect the following personal information from you when you engage our services: Name, Address, Email address, Phone number, Payment details. Any other information you provide relevant to the service.

1.2 Non-Personal Information. We may collect non-personal information about your visit to our website, such as IP address, browser type, and browsing history, to improve our services and user experience.

2. How We Use Your Information.

2.1 Service Delivery. We use the personal information you provide to deliver our cleaning services, process payments, and communicate with you regarding your bookings and enquiries.

2.2 Customer SupportWe may use your information to provide customer support, respond to your queries, and resolve any issues related to our services.

2.3 Marketing CommunicationsWith your consent, we may use your contact information to send you marketing communications about our services, special offers, or updates. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication.

2.4 Legal Obligations. We may use your information to comply with legal obligations, such as maintaining records for tax purposes or responding to legal requests.

3. How We Share Your Information.

3.1 Third-Party Service Providers. We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing services. These providers are obligated to protect your information and only use it for the purposes we specify.

3.2 Legal Requirements. We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, or to protect the rights, property, or safety of the Company, our clients, or others.3.3 Business Transfers. In the event of a merger, acquisition, or sale of the Company, your personal information may be transferred to the new owner as part of the business assets.

4. Data Security. We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention. We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.

6. Your Rights.

6.1 Access to Your Information. You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

6.2 Right to Erasure. You have the right to request that we delete your personal information, subject to certain conditions and legal obligations.

6.3 Right to Object. You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.

6.4 Right to Data Portability. You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to have that information transmitted to another controller where technically feasible.

6.5 Right to Withdraw Consent. Where we have obtained your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent. To exercise any of these rights, please contact us using the contact information provided below.

7. Cookies. Our website may use cookies to enhance your user experience. Cookies are small text files placed on your device that help us analyse website traffic and track usage patterns. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit your ability to use certain features of our website.

8. Changes to This Privacy Policy. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Information. If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: services@jurassicclean.co.uk

Phone: Number 07525420962

Protecting your privacy is our priority.

Legal Disclaimer: The information provided in this Privacy Policy is for general guidance only and should not be considered as legal advice. It is recommended that you seek legal counsel to ensure that this policy meets your specific business needs and complies with applicable data protection laws.